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Course Outline

  1. Course Overview/ Creating a Culture of Safety
  2. Definitions & Classifications
    1. What “Workplace Violence” is and the four types of workplace violence
    2. Classifications for Reporting and Evaluating Incidents
      1. Who committed?
      2. What were the circumstances?
      3. Where did it occur?
      4. Type and details of the incident?
      5. Consequences of the incident?
      6. Are staffing and security sufficient to handle the incident?
  3. Identification of potential risk factors for the type of workplace
  4. Communications, Engineering, Security and Alarm Systems
  5. Identification of environmental hazards at the workplace site
  6. Development and Implementation of a Workplace Violence Prevention Plan
    1. Procedures to ensure employee participation and compliance
    2. Procedures to obtain assistance from law enforcement
    3. Procedures during and after an incident
    4. Procedures for reporting and logging an incident
  7. Incident Review Procedures to
    1. correct workplace violence hazards
    2. ensure sufficient numbers of trained staff available
    3. ensure immediate medical or first aid
    4. provide post-incident debriefing and trauma counseling
    5. correct or improve operational systems
  8. Review and Revision of the Workplace Violence Prevention Plan
  9. Initial and On-going Employee Training Program
  10. Recordkeeping

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